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Here you will find answers to questions that are asked the most often. If your question isn't answered, send an email to sales@templatescatalog.com and we will get back to you ASAP.

General Questions

What is Instant Websites?
Instant Websites provides a package of low-cost, professionally designed web site templates for you to so you wont have to pay high design fees.

What is a web template?
A web template is a complete web page without content, text and links. They contain all the graphics and html code to display the page. The template can be edited using many of the popular html editing programs or with any text editor.

Why should I use a web template?
Some web designers charge as much as $200/hour to design a website! This will lead to saving a lot of money of still receiving a high quality website.

Why should I pay for templates instead of using free ones?
Thousands of people download the same free templates. If you want your site to look like 1000s of others then by all means, use the free ones. But if you want a fairly unique site that is professionally created then pay a few dollars and get a template. In the long run it will help you and your site reach it's goal.

Can I use the templates for clients?
Yes. However, you can not redistribute the template itself. Make sure you carefully read our Terms of Use for more information.

Note: It would be wise to notify your clients that you are using a template. This will keep them from being surprised if they happen to see a similar layout or design. Just tell them with you using a template it will save them allot of money.

Who should *NOT* use templates?
People who do not know basic html functions like table, cell, column, row, image, border, font, color, link and background color and image. If you do not know how to do these functions then you will not be able to successfully use a template. Remember, templates are just basic layouts ready for you to add your links and information to.

Do you offer technical support?
In order to keep the low cost of these professionally designed web templates, free support is very limited.

Template Questions

How do I open the templates?
The web templates are delivered to you as a .ZIP file. These files must be decompressed before you can use them. To get a program to do this visit WinZip.com.

What is included in the .ZIP file?
The .ZIP file will contain one .html file named as the site and all the graphics you need. Many also come with blank buttons for you to add your links to.

How do I use the template?
After you have unzipped the template, you will need to edit the .html file or graphics to fit your needs.

Ordering/Billing Questions

How can I pay?
We currently accept major credit cards from anyone in the world using the secure payment processing services of PayPal.

How and when will I receive my template?
Upon successful payment you will receive instant access to download your templates.

Who do I contact if there are problems downloading?
If you have problems downloading, send the product you ordered, your order/ticket number and a brief description of the problem to sales@templatescatalog.com

 

Who do I contact with billing problems/questions?
You need to email us at sales@templatescatalog.com and supply your order/ticket number and a description of your problem.


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