Frequently Asked Questions
Questions & Answers
What’s Templates Catalog?
Template Catalog is a growing collection of premium web graphics, containing 1000’s of graphics tools, web templates and design resources all put into one easy to navigate membership. Combined with newbie friendly Video Tutorials, these awesome graphics make it easy for you to create great looking websites, blogs or even print and mobile projects – without design experience!
I bought a template how do I get access to content?
Once you buy and submit your payment, you will receive an email with content, please check your spam folder. You can also login to the members area right away. Inside the members area you will get instant access to the content that you bought. You can start downloading the content any time you want. You can login your account at: https://www.templatescatalog.com/my-account/
I bought a template how can I open it on Mac/ PC?
You need Adobe PhotoShop program in order to open and edit PSD files, Adobe Illustrator program to open and edit. EPS & Ai files. If you’re not familiar with editing PSD, EPS and Ai files, you can hire a designer for $5 at fiverr.com.
What do I receive when I join? And how soon do I get access to content?
Once you register and submit your payment, you will automatically be forwarded to the private content. You can then login to the members area right away. Inside the members area you will get instant access to the full library of content that has already been posted (over a year worth of content with 1,000’s of design files). You can start downloading anything you want right away.
Can I use your resources for a commercial project?
All our resources are royalty free for use in both personal and commercial projects. You can modify any resources to your liking to fit into your project. Please refer to our license page for more details.
What creative licence do you use?
We have our own license that regiment the use of our resources. You can see all the details here and more details on our blog post Templates Catalog license explained.
Do you have printing service?
We do not have printing service.
Do you customize the templates?
We do not provide customization service. You need to edit and customize template you purchased.
How much is the membership? And do I get billed automatically?
As of right now, we have 3 different membership options. The first one fee is only $79 per month. And once you sign up, you will be billed automatically ($79/month every 30 days) for as long as you choose to stay a member. You can cancel at any time for any reason. The other 2 membership options are one-time payment. 1 Year membership $149, life-time membership is $249
Is there some download limit?
No. There is no download limit, you can download any resources as much as you want. (As long as you don’t share your login credentials)
Why did you create this website?
We believed that we might bring something new and fresh on the design resource community by achieving outstanding quality in the roll-out of our resources and show our modest talent to the world. We wanted to create a membership system in order to slowly build a community around our project and gives a variety of services to help you a happy fellow.
Can I re-distribute your resources?
You cannot redistribute, resell, lease, license, sub-license or offer our resources to any third party. Membership service includes uploading our resources to another website or media-sharing tool, and offering our resources as a separate attachment from any of your work.
Why must I provide personal data (name, email etc.)?
This information is required only when you buy membership. This is required in order to identify the buyer. We will not use your personal data without your authorization (see the Private Policy section).
Which payment options are available?
Our platform currently allows payment by Paypal & FastSpring. You can pay with all major credit cards and Amazon..
How can I contact you?
You can contact us by email by filling in the form on the Contact Page.
How can I create an account on your website?
You can create an account by clicking on the “Register” link in the login box.
Are there any long term contracts or obligations?
No, there are no long term contracts or obligations. You can easily cancel your membership at any time you wish from your account. 1-Year and Lifetime memberships are one-time payment. It doesn’t renew automatically.
How often do members get new content?
New graphic content is added every day. (1-7 new premium graphic items)
What’s Lifetime membership?
Once you become Lifetime member, you access all content forever without paying even a penny. Lifetime membership is one-time fee.
Can I buy the items individually?
Sure, you can either purchase the items on our website individually, or join an subscription option and download all items without limits.